Health and Safety
Our island paradise has always been about One Human Family. We are in this together!
Travel in the current environment requires a collaborative social plan; we all need to do our part. We encourage you to review the most up to date government guidelines to confirm what to expect when traveling to our area & hotel. Please click the below for more details.
These are just a few of the things that we are doing at our hotel:
Additional sanitizing products will be made available to you in public areas.
Our team's health will be screened daily. If anyone is showing signs of being sick, they will be sent home.
Housekeeping will be doing extra cleaning and sanitizing using industry-leading products to disinfect. During your stay, Housekeeping service is available, upon request. We will not service your room unless you request via our Front Desk team.
To ensure enough time to sanitize guest rooms between stays, check-in will begin at 4 pm and check out will be at 11 am. We will not be able to offer late check outs. Need your room past 11am? We can offer a Flex Departure option subject to availability for a fee, and departure by 5pm. Contact front desk for details, not gauranteed.
If health circumstances create a situation where we need to close our hotel, we will advise you with as much notice as possible so you may make alternate arrangements.
Allow us to assist with your picture-perfect Key West experience. Our on-site concierge is ready to assist you with arranging excursions, water sports activities, bike rentals, dining reservations, tickets to a show and more. Our concierge team can help you arrange your dream vacation before you even arrive, just let us know how we can assist.
Accessible Features of the Hotel:
Accessible entrance way, public space, & pathways.
Accessible Rooms and Restrooms
Public Toilet with Grab Bars
Pool Chair Lift
Visual Fire Alarm